Blue Dart Express Just another WordPress site Fri, 13 Mar 2020 02:01:35 +0000 en-US hourly 1 Is Your Company Ready to Go Global? Thu, 12 Mar 2020 20:54:54 +0000 As the leader of an e-commerce company which is currently fulfilling domestic orders but contemplating expanding to include international sales, shipping logistics is a serious concern. Since the internet gained mainstream acceptance decades ago, the technology’s ability to take a local company global has become crystal clear. However, leaping into cross-border commerce without solid planning and preparation can create significant obstacles for your company.

Important Readiness Questions

To ensure you’re prepared to make the most of your international opportunity, you should ask yourself some challenging questions. The answers could reveal areas where you’ll need to invest in order to ensure that you hit the ground running in your new market, rather than failing to make an impact. Maybe your organization is ready for your international debut, or perhaps you have work to do—either way, you’ll know if you’re prepared.


“Does my company have a strong and flexible production supply chain?”

If your production capabilities cannot support increased demand, efforts to expand your brand are bound to run into trouble. It doesn’t matter whether you’re shipping domestically or internationally, your manufacturing and distribution capabilities are fundamental to your company’s success. Expanding capabilities to suit customer needs and retracting during slow seasons are vital processes for your organization to master. A slow-moving or inflexible production supply chain is a financial liability.

There is one caveat associated with internal supply-chain development: You should not insist on absolute perfection. There are always improvements to be made, no matter how big or prosperous a company has become. It’s important to build a strong and flexible manufacturing and distribution process, one that can handle domestic needs and simultaneously can ramp up for a new market. Once you’ve hit those benchmarks, it’s time to move on to the next step.

“Have I performed sufficient research on my new potential audience?”

Assumptions can have devastating consequences for international commerce. Each market has its own audience profile so if you assume that your new target region will have the same preferences and norms as your current base of operations, your international strategy may not match consumer demand. For instance, if your e-commerce store accepts credit cards and PayPal, you may have a hard time breaking through in Asian markets where cash on delivery is the most widely used payment method.

Everything from mobile penetration rates to delivery expectations can change drastically from one country to the next. Don’t assume that geographic proximity equals cultural or commercial similarity. Even neighboring nations can differ when it comes to consumer preferences. Research is always a worthwhile investment of time and resources at the beginning of a new regional e-commerce expansion. To help evaluate where your next best market may be based on website traffic, contact a Certified International Specialist at DHL. They have in-depth knowledge of local markets and can help you get a handle on your future marketing costs.

“Can my e-commerce platform handle localization?”

The question of localization can mean many things. While you may assume that simply translating key web pages into a local language will suffice, or even assume that visitors will use in-browser translators, full-featured localization includes more elements. For instance, when a properly localized website detects that a site user is from a particular country, it will shift everything, translate key webpage text, display prices in the appropriate currency and list shipping details that relate to the chosen market. Even selling to customers in nearby Canada—a top export market for 35 of the 50 states—requires careful localization efforts.

A website that does not adapt to a customer’s location may be far more harmful to your brand’s efforts that you expect. As Common Sense Advisory’s frequently cited research on international consumers discovered, 87% of customers who don’t read English well, or at all, will not buy from an English-language website. You can’t afford to leave large segments of your audience behind. Despite the frequent use of English for international communications, it’s far from a global language for most everyday consumers.

“Can my shipping partner handle cross-border express delivery?”

Getting your products to customers in a timely manner is an important part of cross-border commerce—you’ll be competing with domestic businesses that are headquartered closer to your new audience. It takes strong delivery operations to offer speed, prices, and visibility that compare with these in-country options. As Multichannel Merchant reported, 89% of consumers now consider two-day shipping to be the standard, rather than the accelerated option. Due to taxes, duties, and customs declarations, shipping to international buyers is a complicated process—even when the geographic distances involved are short.

Consumers carefully weigh the shipping options when deciding to buy from your company. They’ll consider multiple factors including the expense of shipping, the predicted delivery time, the ability to track packages or make changes to deliveries in progress, and the reputation of the shipper. Dealing with an experienced partner such as DHL Express is a powerful way to boost your company’s performance. From moving efficiently through customs declarations to providing a reassuring and reliable brand name, DHL Express offers outstanding logistics support that can help your international expansion succeed.

Strong International Partnerships

A partnership with DHL Express may be the catalyst that helps transforms your online storefront experience by wowing your global shoppers with enhanced delivery options. Offering an unparalleled level of support, DHL can make the difference between a failed expansion effort and a successful foray into new markets.

Due to the difference between specific international audiences, your cross-border moves should methodically target new audiences, giving each your undivided attention.

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Netherlands Business Guide Thu, 12 Mar 2020 20:45:49 +0000 As an e-commerce company, expanding your business to the European continent with its varied languages and different cultural norms is an intriguing possibility. Although a full-fledged expansion into the European market can be daunting, starting in the Netherlands—a country with sound economic fundamentals, customers who are ready to spend, and one of the best e-commerce readiness levels in the world—can be a winning strategy.


There are more than 17 million people living in the Netherlands. For a country the size of Maryland, that’s a lot of people to reach with your e-commerce goods. The International Monetary Fund calculated that the Dutch gross domestic product grew by 2.8% in 2018—a year that also saw record-low unemployment at 3.8%. When compared to other Eurozone countries, the Netherlands is performing well above average, so now is the perfect time for your business to take advantage of this trend.

Considered a high-income country by the World Bank, the Netherlands is ranked 36 on the Ease of Doing business scale and No. 1 when it comes to trading across borders. With a little strategic planning and a deeper understanding of the available opportunities in the region, the Netherlands could become the cornerstone of your European expansion strategy.

Key Industries

The Netherlands Enterprise Agency lists nine key sectors as the pillars of the Dutch economy:

  • Agriculture and food production
  • Creative industries
  • Chemicals
  • Energy
  • High technology
  • Horticulture and starting materials
  • Life sciences and health care
  • Logistics
  • Water

Plus, there is significant crossover between these industries. For instance, Dutch companies excelling in high-tech development can share their expertise and best practices with the healthcare sector and energy producers. The Netherlands’ logistics strength is especially robust given its well-oiled transportation networks that could help you move goods outward to the rest of Europe once a strong Dutch presence has been established.

Customer Profile

Dutch customers are tech-savvy and ready to shop across borders: In its recent rankings of 151 countries’ readiness for e-commerce, the United Nations Conference on Trade and Development ranked the Netherlands No. 1—the first time it has topped the list.

Explaining the ranking, the UNCTAD pointed to unequivocal fundamentals driving the Dutch e-commerce market. Perhaps most importantly, more than three-quarters of people 15 years and older shop online. This 76% e-commerce adoption in a nation of 17 million means you have a huge potential audience waiting to purchase your products. What’s more, nearly 9 in every 10 Dutch people over the age of 12 use smartphones, which means mobile-friendly e-commerce merchants are in high demand.

One important factor to consider when it comes to getting Dutch shoppers to click “buy,” is your e-commerce payment platforms. The iDeal system, powered by Dutch banks, is the top payment choice in the country, so you may benefit from changing your payment options to fit the local norms. In fact, more than one-half of all e-commerce transactions are paid with iDeal, much higher than the 12% using credit cards.

Besides streamlining your payment processes, create competitive shipping options for your Dutch customers by lowering delivery prices and keeping the shipping timeline reasonable. Standard delivery in-country takes between two and three days; consumers have increasingly come to expect that their packages will be fully trackable while in transit.


Your e-commerce business will be in good company as an importer to the Netherlands. According to the Department of Commerce (DOC), companies in the U.S. do a lot of business in the Dutch e-commerce space, with the U.S. coming in fourth place for cross-border spending, trailing China, Germany, and the U.K.

Your most formidable competitor for the attention of Dutch shoppers will likely come from within the European Union, due to the EU’s frictionless trade initiatives. If the U.K.’s still-pending departure from the EU makes British trade with the Netherlands more difficult, the relative appeal of U.S. and other overseas merchants could increase.

Learn How the Dutch Do Business

If your business is ready to find partners in the Netherlands, it’s time to brush up on international commercial etiquette. Fortunately, the practices included in the Department of Commerce’s guide to Dutch business are not very challenging for American retailers.

However, one of the top pitfalls to bear in mind is formality: Your written correspondence shouldn’t be too casual, and neither should your conversation. It’s best to wait until you’ve built strong bonds with any Dutch business partner before you start using first names. More importantly, courtesy and prompt responses are essential to getting along with your Dutch contacts.

If negotiations proceed at a rapid pace between your company and your counterparts in the Netherlands, it will likely be the result of punctual and attentive planning rather than last-minute changes. Be efficient and courteous towards your Dutch contacts by scheduling meetings and other interactions a week or more in advance. If you’re going to be late or must postpone the meeting, inform them ASAP rather than trying to cancel on the fly.

Also, be aware of the Dutch holiday season. Christmas vacations are common in the Netherlands, so a trip in December may not be fruitful. The same goes for July and August. Dutch executives generally take time off during those months, so be aware before scheduling summer meetings.

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Top 3 Global Markets to Consider in 2020 Thu, 12 Mar 2020 20:41:53 +0000 These are uncertain times for U.S. companies trading globally. While e-commerce and advances in logistics have been able to connect U.S. companies with global markets and millions of new potential customers more than ever–there have also been significant policy changes. Over the past few years, renegotiated trade deals have created a certain degree of unpredictability in the global trade equation.

For instance, the ongoing trade dispute with China has created challenges for many U.S. businesses. The impact is clear when we look at the stats. In 2018. China was the #1 trading partner for the U.S., but in 2019 it fell to #3. American businesses that regularly traded with China have had to seek alternative trading partners, which has opened the door for several growing and emerging markets.

Which markets are expected to thrive in 2020? We’ve compiled a list of the top 3 international markets for your business to consider


As a result of the U.S.-China trade war, Vietnam is quickly becoming a top manufacturing supplier, thereby boosting its economy and increasing its attractiveness for U.S. exporters. In addition, many Chinese firms are also using their resources and knowledge to expand in Vietnam by building factories.

Additionally, Vietnam recently signed a new trade deal with the EU, further aiding Vietnam’s flourishing global trade profile. With $25 billion in shipped goods during the first half of 2019, Vietnam has become the eighth largest source of American imports, up from 12th place a year ago. Its top imports are: integrated circuits ($15.6B), telephones ($10.2B), refined petroleum($7.23B), electrical parts ($4.69B) and light rubberized knitted fabric ($4.51B).



Mexico has also benefitted from the recent U.S.-China trade tensions. For years, the U.S.-Mexico Chamber of Commerce has focused on nearshoring. This practice, the U.S. tariffs and rising wages in China, and a renegotiated USMCA deal have all aligned to have U.S. businesses rethinking China and considering Mexico.

As we’ve also previously stated, the USMCA (which has been ratified by both Mexico and the U.S and is expected to be ratified by Canada’s parliament within weeks) will offer significant benefits for U.S. businesses that trade with Mexico (and Canada). The agreement will streamline trade between the three countries by adopting new customs procedures such as: a universal border clearance platform, e-signatures, self-certification of origin, and other measures. It will boost e-commerce and the digital economy by ensuring that data moves freely across borders and that the localization of data is prohibited. The USMCA also contains strong protections for intellectual property rights, including enforcement tools to guard against counterfeiting and piracy.


Japan has long been one of the most important trading and investment partners for the U.S. In 2018, as both exports and imports increased versus 2017, bilateral U.S.-Japan trade in goods and services surpassed $300 billion.

In 2020, we anticipate that growth to continue. Trade deals like the EU-Japan Economic Partnership Agreement and the Regional Comprehensive Economic Partnership (RCEP)–which would link the 10 member countries of the Association of Southeast Asian Nations (ASEAN) with China, Japan, South Korea, Australia, and New Zealand–will further secure Japan’s spot as a key member in the international trade system.

Japan continues to be a leading importer of U.S. aerospace and defense equipment and, increasingly, an integrated co-developer. Related growth sectors include defense procurement, advanced manufacturing, and cyber security solutions.

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